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VNA & Hospice earns patient satisfaction award
Jul 12, 2013

(NORTH ADAMS, MA) The Visiting Nurse Association & Hospice of Northern Berkshire is in the top 25% of home health care agencies for “overall rating of care,” according to patient satisfaction surveys. The VNA & Hospice recently earned an “Award of Distinction” from Fazzi Associates, a national firm that tracks patient satisfaction for 350 agencies. The VNA & Hospice also placed in the top 25% for “likelihood to be recommended to others.” The VNA & Hospice serves more than 1,000 patients annually in the Berkshires and Southern Vermont.

 

“We want to thank all of the staff of the VNA & Hospice of Northern Berkshire for their efforts in providing quality care and maintaining high satisfaction among our patients,” said Executive Director Wendy Dubis. “Their hard work is very much appreciated, and these results reveal just how much our patients also appreciate them.”

 

The VNA & Hospice provides a broad range of home health care services including skilled nursing care and treatments; Hospice and supportive care; physical, occupational, and speech therapy; pediatric palliative care; medical teaching and health education; parent-child health services; nutritional services; high-tech services including IV therapy; pain management; medical social work services; and support groups. For information visit www.nbhealth.org or call (413) 664-4536.

 

The VNA & Hospice of Northern Berkshire is the home health care branch of Northern Berkshire Healthcare and has offices at 99 Hospital Avenue in North Adams, on the campus of North Adams Regional Hospital.



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