Good information helps you make good decisions about your health and health care. In this section we report accurate and honest information about the quality of the care we provide at NBH. We regularly submit information on a variety of quality indicators to national healthcare oversight organizations, including the Joint Commission on Accreditation of Healthcare Organizations, and the Center for Medicaid and Medicare Services, reviewing measures under Hospital Quality, and National Patient Safety Goals.

You can see a variety of quality indicators by visiting MyHealthCareOptions at http://hcqcc.hcf.state.ma.us/ . This information is offered by the Health Care Quality and Cost Council. 

North Adams Regional Hospital is developing a Patient and Family Advisory Council (PFAC). The PFAC will provide an opportunity for patients and families to work in partnership with NARH to develop improved programs and services for our patients. The work plan is available here. If you have an interest in this program please contact Paula Markland, Patient Relations Manager at 664-5240 or pmarkland@nbhealth.org

NBH also participates in the Schwartz Center Rounds.  Learn more:

The Schwartz Center Rounds